Return Policy

Last updated: 2026-07-13

At QBTAAX, your satisfaction matters. This policy explains how returns, exchanges and refunds work for orders in the United States.

Returns & exchanges

• We accept returns for both defective and non-defective products.
• We accept exchanges.

Return window

You have 30 days from the delivery date to request a return or exchange.

Product condition

Returned items must be in new condition.

How returns are shipped

• Method: By mail.
• Return label: Included in the package — free of charge (we cover return shipping).
• Restocking fee: None.

Refunds

Once your return is received, we process your refund to the original payment method within 2 days.

How to request a return or exchange

Email support@qbtaax.shop with your order number and the reason for the return, and our team will confirm the next steps.

Contact

Questions about this policy? Email support@qbtaax.shop or visit https://qbtaax.shop/contact.